Open and close the showroom, ensuring both the showroom and vehicles are maintained in optimal condition at all times.
Establish and nurture excellent customer relationships, addressing all vehicle-related queries and attending to client needs throughout the sales process.
Assess customer preferences and guide purchasing decisions based on individual needs.
Explain vehicle features to customers and facilitate test drives to enhance the customer experience.
Manage all documentation related to vehicle sales and collect payments (cash/loans/cheque deposits) from customers upon vehicle sale.
Promote and sell car insurance to offer customers value-for-money coverage.
Coordinate vehicle checks and preparations for customer delivery, ensuring compliance with brand standards.
Handle and address any complaints related to the sales department, escalating issues to the Sales Manager when necessary.
Report any required cleaning or maintenance work in the showroom to maintain compliance with Franchise Standards.
Strictly adhere to Franchise Standards, staying updated on new vehicle models and technology.
Assist in organizing and attending new vehicle launches and promotional events outside regular working hours.
Participate in required company training sessions locally or abroad.
Perform additional duties assigned by the Sales Manager.
Adhere strictly to health and safety regulations, company policies, and Franchise Standard requirements.
Skills:
Excellent communication skills.
Effective active listening abilities.
Strong negotiation skills.
Ability to collaborate within a team environment.
Qualifications and Experience:
A-level standard of education.
ECDL or similar computer proficiency.
Sales experience is preferred.
Benefits:
Health insurance.
Loyalty card.
Opportunities for specialized training locally or abroad.
