SALES EXECUTIVE

Responsibilities:

• Open and close the showroom, ensuring it and vehicles are maintained in optimal condition.
• Cultivate and maintain excellent customer relationships, addressing queries and meeting client needs throughout the sales process.
• Promote and sell brands to enhance customer brand awareness and boost sales.
• Assess customer preferences and guide purchasing decisions based on their needs.
• Educate customers on vehicle features and conduct test drives to facilitate vehicle experience.
• Manage all documentation for vehicle sales and collect payments (cash/loans/cheque deposits) from customers.
• Coordinate vehicle checks and preparation for customer delivery, following brand standards.
• Address and escalate sales department complaints to the Sales Manager.
• Report showroom cleaning or maintenance needs to uphold Franchise Standards.
• Adhere strictly to Franchise Standards, staying updated on new vehicle features and technology.
• Support and attend new vehicle launches and promotional events outside regular hours.
• Perform additional duties as assigned by the Sales Manager.
• Maintain strict adherence to health and safety regulations, company policies, and Franchise Standards.

Skills:

• Excellent verbal and written communication skills.
• Effective active listening abilities.
• Strong negotiation skills.
• Ability to collaborate within a team environment.