Hotel Receptionist

Manpower Malta is seeking a friendly, organized, and reliable Hotel Receptionist to join our team at a small, locally-owned hotel. As the first point of contact for guests, youll play a key role in ensuring a welcoming and pleasant stay experience. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to manage daily front desk operations smoothly.

Responsibilities:

  • Greet and welcome guests upon arrival and manage check-in/check-out processes
  • Handle phone and online reservations, answer guest inquiries, and provide local recommendations
  • Manage guest billing, process payments, and prepare invoices accurately
  • Coordinate with housekeeping and maintenance staff to address guest needs and ensure room readiness
  • Address guest complaints or concerns promptly and professionally
  • Maintain a clean, organized, and professional front desk area

Shift Hours:

  • Morning Shift: 06:00 AM - 07:00 PM
  • Night Shift: 07:00 PM - 06:00 AM

Requirements:

  • Strong customer service skills with a friendly, approachable demeanor
  • Fluent in English (both written and spoken); Maltese proficiency preferred
  • Basic computer skills, with experience in reservation software a plus
  • Ability to multitask in a fast-paced environment while maintaining attention to detail
  • Flexibility to work both morning and night shifts
  • Application deadline NO DEADLINE
  • Job Ref No. L73W8943
Type of work
Full time
Location

Valletta, Malta

Industry

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