Account Manager (Insurance)

Role purpose

We are looking to grow our team to support the growth of our successful and unique domestic business whilst being part of a dynamic international organisation. One of our thriving business units involves the insurance broking for businesses in the financial and professional services sector. The team handles insurance business for the following classes of insurance - Financial Institutions insurance, Professional Indemnity, Directors and Officers Liability and Cyber.

The ultimate objective is for the team member to provide support and eventually account management services for a portfolio of clients.

About the Role

Role responsibilities will include supporting the team on:

• Provision of the day-to-day servicing of a clients insurance programme to support retention and development of the business.
• Placement of insurances for clients in accordance with company strategy.
• Effective and timely management of all renewals to ensure completion by the due date.
• Obtain quotations both for new and renewal business.
• Preparation of market and client documentation.
• Check policy documentation for accuracy prior to issue to the client.
• Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
• Prompt and accurate resolution of accounts queries.
• Support in providing advice on insurance and risk management solutions in consultation with the team.
• Provision of management information as required.
• Co-ordinate the insurance programmes.
• Business development support.

About You

Your knowledge and expertise:

• Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
• Experience and understanding of handling/supporting the insurance programmes for clients.
• Ability to work in a team.
• Attention to detail.
• Highly organised with an ability to prioritise.
• Commitment to the highest standards of client service.
• An understanding of the general, legal principles of insurance.
• Excellent written and spoken English.
• An understanding of the relevant insurance products and of the financial services sector will be considered an asset.