Restaurant Supervisor

We are seeking an experienced and motivated Supervisor to join our team in a well-established café-restaurant. The successful candidate will play a key role in ensuring smooth daily operations, providing excellent customer service, and leading a team of staff to meet performance and quality standards. This is an exciting opportunity for someone with leadership skills and a passion for the food and beverage industry.

Key Responsibilities:

• Oversee daily operations to ensure efficiency and high service standards.
• Lead, train, and motivate the team, fostering a positive work environment.
• Ensure compliance with health and safety regulations and company policies.
• Manage staff schedules and allocate duties effectively.
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Monitor inventory levels and coordinate with suppliers to ensure timely stock replenishment.
• Conduct regular team meetings to communicate updates and address any concerns.
• Assist in setting and meeting sales targets and operational goals.
• Support the team during busy periods, stepping into various roles as needed.
• Ensure cleanliness and organization of the café at all times.

Requirements:

• Proven experience in a supervisory or similar role within the food and beverage industry.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent communication and interpersonal skills.
• Customer-focused with a commitment to delivering high-quality service.
• Knowledge of health and safety standards related to food service.
• Ability to handle high-pressure situations and resolve issues efficiently.
• Good organizational and time-management skills.
• Flexibility to work shifts, including weekends and public holidays.
• Fluency in English; proficiency in Maltese is an asset.

Preferred Qualifications:

• Previous experience in a café or restaurant setting.
• Basic knowledge of financial management (budgeting, cost control, etc.).
• Experience using Point of Sale (POS) systems.

Job Info:

• Type of Contract: Indefinite direct with our client.
• Salary: Depending on experience

• Working Hours: Monday to Sunday with 2 days off and shifting as follows:
  • 1st Shift 7:00 - 16:00
  • 2nd Shift 12:00 - 20:00 (Saint Julian till 22:00)
• Job Location: Valletta and Saint Julian
• Candidate location: Must be already living in Malta