Credit Control Officer

Key Responsibilities:

• Manage and monitor the debtor ledger to ensure timely collection of outstanding invoices;
• Professionally communicate with clients to follow up on overdue accounts and resolve payment-related matters;
• Liaise with internal departments to verify billing accuracy and address client queries efficiently;
• Maintain accurate and up-to-date records of all correspondence and transactions;
• Prepare and present regular debtor reports, including ageing analysis and payment trend insights, for management review;
• Support continuous improvement initiatives within the Group to enhance credit control processes.
• Assist the Finance team with the issuing and distribution of monthly invoices to clients.

Requirements:

• Previous experience in a similar role within credit control, debt recovery, or accounts receivable. Experience within a corporate or professional services environment will be considered an asset;
• Strong communication, negotiation, and relationship management skills;
• Excellent attention to detail and organisational abilities;
• Proficiency in Microsoft Office applications and familiarity with accounting systems;
• A proactive, professional, and client-oriented.