On behalf of our client, Manpower is seeking to recruit a Customer Support Administrator to join a dynamic team supporting Commercial Units through efficient and high-quality service.
Key Responsibilities:
Process account activations and migrations within set timeframes
Ensure all requests comply with company policies and procedures
Manage mobile phone stock, including logistics and inventory control
Issue mobile phone contracts and sales through POS systems and third parties
Liaise and communicate with various internal and external stakeholders
Handle and input data accurately in line with data protection regulations
Assist team members with administrative support as needed
Use various IT systems and tools for daily operations
Coordinate with customers and partners for service installation, maintenance, and support
Requirements & Skills:
Previous experience in administrative roles is considered an asset
Proficient in Microsoft Office Suite, including Outlook, Word, and Excel
High attention to detail and accuracy
Strong communication and teamwork skills
Ability to work under pressure and meet deadlines
Proactive, well-organised, and capable of multitasking
Fluent in English; knowledge of Maltese is an asset
Additional Information:
Must be available to work 8-hour rotating shifts between 07:00 and 19:00, including weekends
Fully office-based in Luqa
Contract duration: 3 months (June September)
