Administration and Client Relationship Executive

The Administration and Client Relations Executive will be responsible for administrative functions and managing client relationships to ensure exceptional service delivery and operational efficiency. This role involves administration duties, coordinating activities and supporting client needs. Our training team is seeking a proactive and dedicated individual to join our team.

Job duties

• Provide administrative support to our training academies
• Assist in the management of schedules, records, and communications
• Develop and maintain strong client relationships
• Assist clients in understanding services, processes, and policies
• Assist clients with their recruitment and selection processes
• Assist clients with onboarding and people development

Growth Opportunities:

• Comprehensive training and development provided

Essentially Primary Requirements

• Strong problem-solving abilities and attention to detail.
• Ability to manage time effectively in a fast-paced environment.
• Strong initiative, flexibility and willingness to learn
• Excellent organisational and communication skills
• A positive attitude and a desire to grow within the organisation
• Be people-oriented and have an aptitude to assist individuals (clients and their workforce)
• Capable to work on own initiative and flexible hours
• Excellent written and verbal communication in English, with Maltese being considered an asset

Education & Experience

• Previous experience in administrative and/ or client relations roles considered as an asset
• Previous experience in people management roles considered as an asset
• A University degree in psychology or equivalent considered
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).