Reservations Agent - German Speaking

Reservations Agent - German Speaking

Responsibilities:

carrying out daily arrival and departure checks
advising our international guests by email and phone
responsible for the maintenance of our PMS and other hotel specific systems as well as all our guest and customer data
checking the reservations as well as our incoming payments
processing various guest enquiries
implementing our SOPs
keeping monthly overnight statistics and process commissions

Requirements:

professional training or completed studies in the field of hotel management
a minimum of one year experience in a similar position
excellent communication and interaction skills
a high degree of commitment and self-motivation
a team player with a high sense of responsibility and quality consciousness
very good knowledge of MS Office and good knowledge of reservation systems
excellent written & spoken German and English skills

Application deadline NO DEADLINE
Job Ref No. YX8VVV

Type of work

Full time

Location

Industry

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