Reservations Agent - German Speaking

Responsibilities:

  • carrying out daily arrival and departure checks
  • advising our international guests by email and phone
  • responsible for the maintenance of our PMS and other hotel specific systems as well as all our guest and customer data
  • checking the reservations as well as our incoming payments
  • processing various guest enquiries
  • implementing our SOPs
  • keeping monthly overnight statistics and process commissions 

Requirements:

  • professional training or completed studies in the field of hotel management
  • a minimum of one year experience in a similar position 
  • excellent communication and interaction skills
  • a high degree of commitment and self-motivation
  • a team player with a high sense of responsibility and quality consciousness
  • very good knowledge of MS Office and good knowledge of reservation systems
  • excellent written & spoken German and English skills
  • Application deadline NO DEADLINE
  • Job Ref No. YX8VVV
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Type of work
Full time
Location

Industry

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