PRODUCT SPECIALIST

Tasks:

Demonstrate deep knowledge of JLR brands, products, and technology. Share engaging brand stories, including heritage, during vehicle launches and promotional events.
Understand clients' needs and guide them through our boutique and exclusive house of brands.
Create a unique and exciting vehicle collection/delivery experience tailored to each client's needs. Coordinate vehicle preparation for delivery, provide a thorough explanation of the vehicle, and propose a second delivery if necessary.
Assist Sales Executives in captivating clients with brand, product, and technology storytelling.
Ensure strict adherence to franchise standards to enhance vehicle exclusivity and individuality. Stay updated on vehicle technology through local or abroad training and product updates.
Communicate with customers through our portals, gather feedback pre and post-delivery, and maintain updated client records. Address and encourage client inquiries after vehicle collection/delivery.

We are seeking candidates who:

Have previous experience in a luxury brand environment or relevant high-end hospitality experience.
Can connect with clients through storytelling and discovering common interests.
Possess exceptional interpersonal and communication skills.
Are attentive, proactive, and detail-oriented.

Benefits: