PRODUCT SPECIALIST

Tasks:

  • Demonstrate deep knowledge of JLR brands, products, and technology. Share engaging brand stories, including heritage, during vehicle launches and promotional events.
  • Understand clients' needs and guide them through our boutique and exclusive house of brands.
  • Create a unique and exciting vehicle collection/delivery experience tailored to each client's needs. Coordinate vehicle preparation for delivery, provide a thorough explanation of the vehicle, and propose a second delivery if necessary.
  • Assist Sales Executives in captivating clients with brand, product, and technology storytelling.
  • Ensure strict adherence to franchise standards to enhance vehicle exclusivity and individuality. Stay updated on vehicle technology through local or abroad training and product updates.
  • Communicate with customers through our portals, gather feedback pre and post-delivery, and maintain updated client records. Address and encourage client inquiries after vehicle collection/delivery.

We are seeking candidates who:

  • Have previous experience in a luxury brand environment or relevant high-end hospitality experience.
  • Can connect with clients through storytelling and discovering common interests.
  • Possess exceptional interpersonal and communication skills.
  • Are attentive, proactive, and detail-oriented.

Benefits:

  • Health insurance.
  • Loyalty card.
  • Specialized training opportunities locally or abroad.
  • Application deadline NO DEADLINE
  • Job Ref No. L47W6W35
Type of work
Full time
Location

Industry

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