Operations Manager/ GM

Manpower is seeking to recruit an Operations Manager/ General Manager for one of our clients.

The chosen candidate will be responding directly to the Managing Director, and will be responsible for the following duties, amongst others:

• Championing innovation and growth by expanding and developing the current product portfolio and onboarding new clients and guaranteeing an increase in the Year-on-Year gross profit contribution;
• Actively analysing the companys KPIs and pushing to increase the monthly/annual sales turnover and GP contribution;
• Regularly monitoring payments from debtors;
• Operating within the agreed cash flow projections;
• Holding regular meetings with the Managing Director to evaluate the companys results and comparing them to established objectives;
• Taking any appropriate and timely measures to ensure that the company is on the right track;
• Maintaining the Companys operations under constant review and presenting financial progress reports including comparative data, charts and graphs to the Managing Director;
• Ensuring that clients are kept satisfied and that they are offered an optimum level of customer service, whilst maintaining a strong level of quality and commitment;
• Retaining staff motivation and morale and ensuring that all personnels performance standards are consistently maintained.
  

Interested candidates must have the following requirements:

• Minimum of 3 years in a Senior Management role within the Timber/Carpentry and Flooring Parquet industry;
• A track record of successful team leadership and performance management;
• Resilience and creativity in finding solutions to issues;
• Ability to take independent technical decisions;
• Track record in planning, planning, strategy and delivering on objectives;
• Be Sales savvy, customer focused and analytical;
• Fluency in both written and spoken Maltese and English;
• Ability to technically mentor others;
• A valid driving license.

Skills and Attributes Required:

• Excellent leadership, management and interpersonal skills; Excellent communication and negotiation skills;
• Excellent communication and negotiation skills;
• Excellent written, verbal and presentation skills;
• Excellent planning and organisational skills;
• Competency in problem solving, team building, and decision making. All personal details will be treated in strict confidence.

All personal details will be treated in strict confidence.