Debt Collection Clerk

Manpower is seeking to recruit a Debt Collection Clerk to assist the Credit Controller and Chief Financial Officer. S/he will be responsible to communicate with the debtors so that any outstanding debt is settled on a Full-time basis. 


Job Responsibilities:

  • Assisting in attaining debt collection.

  • Maintaining contact with current debtors and following up their accounts on a daily basis.

  • Following up each bad debtor or slow payers (credit problems).
    Communicating politely yet persuasively with debtors by telephone in attempt to determine the reason for overdue payment, review terms of repayment or other repayment concerns in an attempt to obtain payment and follow up their accounts on a daily basis.

  • Maintaining a systematic process for identifying overdue debtors.

  • Making outbound calls, as well as handling inbound calls to service accounts.

  • Overseeing the mailing of letters to borrowers to encourage payment of delinquent accounts.

  • Giving information to the Credit Controller to ensure that precaution is taken when selling to delinquent accounts.

  • Co-ordinating with the Credit Controller/Chief Financial Officer to examine the possibility of legal action for long overdue accounts.

  • Ensuring that the maximum effort has been made before coordinating with the Credit Controller to assign bad debt status to the account.

  • Maintaining files, records, and journals to provide a chronology of collection activity for every overdue debtors account, and provide weekly, monthly and quarterly reports of collection results.

  • Conducting all business communications in a manner that coincides with the high ethical standards the Company seeks to maintain.

  • Providing the Credit Controller with feedback, tracking and reporting all account information or any other information related to debtors of the company.  


Requirements:

  • Have excellent verbal and written skills in both Maltese & English;

  • Possess excellent communication skills and customer focus approach;

  • Be proficient in using Microsoft Office applications;

  • Possess an O Level standard of education.                                           Experience in the role will be considered an asset.                                           All personal data will be treated in strict confidence. 
  • Application deadline NO DEADLINE
  • Job Ref No. QW4V73R6
Type of work
Full time
Location

Valletta, South Eastern Region, Malta

Industry

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