Costumer Contact Agent - French Speaking
Customer Contact Agent - French Speaking
Location: Malta | Be part of a reputable, growing organisation
Looking to start or grow your career in an international environment? Join a leading global assistance and insurance company where you’ll make a real difference helping customers worldwide during critical moments.
We’re expanding our team and looking for Customer Contact Agents who are passionate about helping people and delivering outstanding service.
- Gain exposure to international clients and real-life assistance cases
- Develop your career in customer service, insurance, and operations
- Work in a dynamic, supportive, and multicultural team
- Continuous training and growth opportunities
What You’ll Do
- Act as the first point of contact for customers abroad needing assistance
- Handle calls, emails, and chats in a professional and empathetic manner
- Open and manage cases within internal systems
- Provide guidance on procedures and policy coverage
- Collaborate with internal teams to ensure quick and effective resolutions
What We’re Looking For
- Strong customer-focused mindset
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, team-oriented environment
- Good computer literacy
Language Requirements:
- Fluent English (essential) and fluent in French
- Plus one of the following would be considered as an asset:
