Aftersales Service Coordinator

Manpower Malta is seeking to recruit an Aftersales Service Coordinator to join our clients team.

Responsibilities:

• Act as the main point of contact for customers requiring aftersales support, ensuring timely and professional responses
• Coordinate and schedule maintenance visits, repairs, and inspections with technicians and clients
• Manage and maintain accurate records of service contracts, warranties, service requests, and customer communications
• Process service requests, quotations, and invoices related to aftersales activities
• Liaise with internal teams (technical, sales, procurement) to ensure smooth and compliant service delivery

Key Requirements:

• Previous experience in aftersales, customer service, or an administrative role, preferably in a technical environment
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Proficiency in MS Office (Word, Excel, Outlook); ERP knowledge is considered an asset
• Good communication skills in English; basic understanding of Maltese
• Ability to work independently and collaboratively, with a customer-focused mindset

Job Info:

• Type of Contract: Indefinite | Fulltime
• Salary: Depending on experience
• Benefits: 
  • Private health insurance
  • GP and specialist access
  • Professional training and study support
  • Wellness and mental health support
  • Gym and fitness reimbursements
  • Paid special leave (marriage, bereavement, compassionate)
  • Annual uniform allowance (€200)
  • Team events, social activities, and employee discount
• Work Setting: onsite
• Working Days: Monday to Friday
• Working Hours: 8:00 am 5:00 pm
• Candiate location: All candidates must be already living in Malta