IT Systems Administrator

Key Responsibilities

• Maintaining internal IT infrastructure (hardware, operating systems, server products).
• Maintaining, repairing and upgrading network and computer systems.
• Diagnosing and fixing problems or potential problems with the network and its hardware and servers.
• A working knowledge of TCP/IP network infrastructures.
• Assist with internal/external application & hardware upgrades.
• Assist with the installation & troubleshooting of workstations.
• Assist employees in the various departments with any IT queries.
• Able to create procedures and other IT related documentation and keeping them updated.
• Able to work flexible hours and on own initiative.
• To liaise with third party contractors in providing support for systems and operational infrastructure.
• Coordinate with suppliers for further support and routine maintenance.

Requirements

Level of education

Graduation of post-secondary school or higher

Work Experience

Ideally 2 years experience with desktops, systems, applications and network support.

Qualifications

LAN / WAN support

Skills

• Knowledge and experience with Microsoft technologies: Windows 10/11, Microsoft 365 products and others.
• Knowledge and experience with Windows Servers, Active Directory, MS Entra,MS Azure, MS Intune, Google Workspace.
• Experience with Linux systems, as well as managing domain redirection and DNS records, is a plus.
• Ability to work with diverse stakeholders & partners locally & remotely.
• Strong communication & alignment skills in a multi-language work environment.
• Excellent troubleshooting, fault-finding and problem-solving skills.
• Knowledgeable in current web and mobile developments and trends.