Senior Manager Business Systems Analyst

The Senior Manager - Business Systems Analyst will analyse and document business processes and recommend how they can be improved for increased efficiency or optimised to fit into the capabilities of software systems.

He/she will gather business needs and define detailed requirements specifications for solutions to business problems, drawing on data for insights to make data-driven recommendations.

As a matter of course, he/she will work closely with internal stakeholders and solution providers to ensure a close liaison between all parties working to provide the business solutions.

About the Role:

The tasks of the Senior Manager - Business Systems Analyst include:

• Analysing and documenting business process and making recommendations for simplification,
  improvement or re-engineering (gap analysis)
• Analysing business needs/problems and drawing up detailed requirements and/or specifications
  for desired solutions, including data/process flow diagrams.
• Specifying functional and non-functional requirements.
• Analysing alternative solutions, including software, to determine the best fit for business needs.
• Determining the best ways to fit business requirements with the out-of-the-box capabilities and
  strengths of software solutions.
• Configuring software to meet business needs.
• Developing test plans and help to test software solutions.
• Providing training and support to users.
• Creating Standard Operating Procedures.
• Assisting the change management process.
• Maintaining comprehensive documentation of business processes, requirements and system
  configurations.
• Facilitate communication between technical teams and business units.
• Staying up to date with the latest technology trends and best practices in business systems.

About you:
Our client is looking for a self-directed and assertive team player who can work on several
concurrent projects with attention to detail. The candidate should be a leader and an effective
communicator, who can relate to the needs and expectations of senior management when reporting
on project progress and health.

The role requires the applicant to be in possession of a minimum of a diploma qualification (MQF Level
5), or higher, as recognised and certified by the Malta Qualifications Recognition Information Centre
(MQRIC) in Business & Computing, Information Systems, Business Administration, Engineering or a
related field.

You will also have a minimum of three (3) years in areas of business/systems analysis, or a similar role,
and excellent analytical, critical thinking and problem-solving skills. You are required to have
exceptional interpersonal, collaboration and communication abilities.

If you do not have the necessary academic or professional qualifications but you have at least five (5)
years of relevant work experience, we would still be interested to consider you.