FIT - Travel & Tourism Coordinator

Summary
Manpower is currently seeking a proactive and detail-oriented individual to join our client's team as a FIT Coordinator. The successful candidate have to manage all tasks involved in achieving and exceeding the targets for the FIT Department for our client.

To focus on building the long-term success for our client in this segment through pro-active sourcing of information and trends relating to travel to Malta.

About the company

Our client, a prominent player in the travel sector, specializes in delivering exceptional travel experiences through unparalleled local relationships, knowledge, and expertise. They are committed to innovation, customization, and exceeding client expectations across various travel services, including DMC (Destination Management Company) services, conferences, incentives, leisure travel, special interest groups, Frequent interest groups and luxury travel.

Job Responsibilities:

To create sales proposals, reports and research as required.
To ensure a smooth experience for clients staying in Malta.
To assist on ground handling operations when required.
To assist in attaining sales goals.
To service all customer enquiries effectively, and Groups as directed.
To maintain contact with current customers to secure sales.
To maintain orderly files for suppliers and to maintain a customers database.
To assist in the development of the FIT market segment.
To assist in the implementation of marketing communication activities.
To provide support during familiarization or incentive visits by tour operators/agents.
To assist in the servicing of customer complaints.
To report on a regular basis on activities undertaken.
To assist with administrative duties as required.
To participate in Sales Promotion trips overseas / Travel Fairs when required.
To assist with inspection visits and outside duties with groups when in Malta as necessary.

Requirements: