Maltese Speaking Customer Support Administrator

On behalf of our Client, Manpower is seeking to recruit a Customer Support Administrator.

As Customer Support Administrator, you will be providing support to the Commercial Units in an effective way.

Key Accountabilities / Key Activities

• · Handle activations and migrations of various accounts within a set timeframe
• · Make sure any request received abides to Company policies
• · Responsible for mobile phone stock including logistics
• · Issue mobile phone contracts and sales from POS and from third party
• · Communicate with various stakeholders
• · Handle data meticulously as per Data Processing legislations
• · Support team members as required
• · Data inputting
• · Make use of various IT applications
• · Liaise with customers and other stakeholders to install, service and maintain our services

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Core Competencies, Knowledge & Experience

• · Previous experience in administration roles will be considered an asset
• · Knowledge in Microsoft Office, MS Outlook, MS Word & MS Excel
• · Strong attention to detail
• · Possess good team communication skills
• · Work under pressure, meet deadlines and accept challenges
• · Can do attitude
• · Organised and multitasking
• Must be fluent in Maltese and English

Candidates must be available to work shifts including during weekends