Manpower Malta is recruiting on behalf of our client a leading hotel brand in Malta.
Are you someone who enjoys helping people and thrives in a fast-paced, friendly environment? Our client is looking for a Reservations Co-Ordinator to join their team someone who's organised, detail-oriented, and great with guests.
What the roles about:
You'll be the first point of contact for guests booking their stay, so making a great impression is key. From handling phone calls and emails to managing special requests and VIP bookings, you'll help make each guests experience smooth and memorable.
A few things you'll be doing:
Taking reservations and making sure all the details are spot on
Using your people skills to upsell when it makes sense
Handling special requests like room preferences or special occasions
Working closely with the sales and front office teams to keep everything running smoothly
Promoting the hotels restaurants and services to enhance the guest experience
What were looking for:
Someone friendly, reliable, and organised
Good communication skills in English - both written and spoken, additional languages are a bonus
A team player who's happy to lend a hand wherever needed
Previous experience in hospitality or customer service is a bonus, but not essential
Why you'll love it:
You'll be joining a supportive team at one of Malta's top hotels. Its a great opportunity to grow in hospitality, meet people from around the world, and be part of a workplace that values professionalism and personality.
Job Info: