FRONT DESK RECEPTIONIST

Responsibilities:

• Welcome and assist walk-in customers professionally.
• Manage incoming calls promptly and courteously.
• Monitor and respond to emails in the Muscats Motors inbox.
• Provide detailed information about vehicle models and pricing to potential customers.
• Complete marketing surveys, maintain test drive logs, and follow up with customers.
• Support in document verification, contract checks, report compilation, and document preparation for sales executives.
• Update inventory, promote and sell accessories and branded merchandise.
• Maintain and organize stationery and promotional materials according to Franchise Standards.

Skills:

• Proficiency in office suite software.
• Excellent verbal and written communication skills.
• Effective active listening abilities.
• Strong teamwork and collaboration skills.
• Qualifications and Experience:
• Minimum O level education.
• ECDL certification or similar proficiency.
• Previous experience in a similar role is advantageous.