Operations Officer (Payments)

Role:

The Operations Officer (Payments) will report to the Payments Manager and will be part of the payments team which is responsible for the banks day to day payments function.

Responsibilities:

• Responsible for monitoring / processing daily outgoing and incoming payments including manual, single, batch, urgent payments through SEPA, SWIFT and third-party payment providers.
• Ensures all payments are handled within internal / external rules, internal / external cut-off times and internal product requirements.
• Liaises daily with cards and lending operators for all matters related to payments.
• Liaises with correspondent banks and third-party payment providers on any issues related to payments.
• Provides daily reporting required for reconciliation purposes.
• Assists in preparing invoices and settlements from correspondent banks and third-party payment providers.
• Handles daily payments related reconciliations.
• Ensure adherence to the banks payments related policies.

Other Responsibilities:

• Assist in documentation of the teams Operational Procedures.
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
• Execute ad hoc tasks as may be requested by the Manager.

Skills & Experience:

• Ordinary / Advanced level qualifications or equivalent.
• Experience within similar operational role within a financial services institution.
• Excellent command of English.
• Knowledge of Spanish language is considered an important asset.
• Good communication and organisation skills.
• Ability to manage time and prioritise work.
• Good knowledge of Microsoft Office tools especially MS Excel.
• The following are considered an asset:
  • Experience with correspondent banks, SEPA, SWIFT and Payment Service Providers.
  • Experience in a Banks Treasury Department.
  • General Accounting experience.