Job Description

The Reception is the focal point of the company. It is the first point of contact for
visitors. In line with the company to excellence, the Front Office Manager will
endeavour to provide a friendly and efficient service to customers. The Front Office
Manager will be responsible for the upkeep of the office, the Housekeeping function,
the maintenance, and security of the building

Assignment Description

Responsibilities:
▪ Greeting, welcoming, and directing visitors appropriately.
▪ Notifies company personnel of visitor arrival.
▪ Operates security and telecommunications system.
▪ Assists visitors by answering or referring inquiries in line with with standard
telephone procedures.
▪ Directs visitors by maintaining employee and department directories.
▪ Ensures adherence with security measures by advising on company
procedures, monitor visitor logbook, and informing visitors on signing
protocols.
▪ Directs visitors using the car park.
▪ Keeps a safe and clean reception area by complying with Health and Safety
protocols, rules, and regulations.
▪ Take environmentally friendly initiatives
▪ Supports continuity among work teams by documenting and communicating
actions, irregularities, and continuing needs.
▪ Manages meeting rooms availability, upkeep, housekeeping requirements and
preparation of refreshments.
▪ Contributes to team effort by accomplishing related results as needed.
▪ Comply with Company Grooming Standards.
▪ Actively participate in training and development programs and maximize
opportunities for self-development.
▪ Demonstrate understanding and awareness of all policies and procedures
relating to Health, Hygiene and Fire Safety.
▪ To perform any other duties as may be assigned from time to time by the
company.
Requirements:
▪ Excellent written and verbal communication skills in English and Maltese
languages.
▪ Excellent customer service skills together with a can-do attitude.
▪ Ability to multitask, prioritize and work under pressure.
▪ Proficiency in the use of Microsoft Office software.
▪ Problem-solving skills.
▪ Attention to detail.
▪ Minimum of 1 year experience in a similar role.

Working hours: 40

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